Inbound call handling

There are a number of circumstances where you may be generating the potential for customers or prospects to respond to your marketing messages by 'phone. Can you justify having personnel in your organisation waiting for the 'phone to ring? This may occur when you are promoting a specific product / service, or may be connected with a seminar or other event whereby telephone bookings are being made.

One such client using these facilities is the Chartered Institute of Marketing, (CIM), for whom Forward Marketing provide a central booking service for seminars, workshops and other events. To learn more about the benefits of becoming a member of the CIM, the internationally recognised qualifications for which you could study or to view the range of informative presentations which you could attend, please go to www.cim.co.uk